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Our Newsletter


Shipping Information

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We Pay for Your Shipping on all orders of $75 or more!

You don't have to do anything special to receive FREE shipping, it is automatic with the purchase of $75 or more! Our free shipping applies to USPS ground shipping orders shipped to a single address in the Continental U.S.

 

Note: Orders usually ship within one business day of being placed.

Please note that some items may be subject to additional shipping and handling charges because of size or weight.

Sorry, but we do not ship outside of the Continental U.S.

IN-STORE PICKUP

Most orders will be ready within one business day. Please keep in mind that some items may require additional processing time to transfer from off-site locations. We will call or email you once your order is ready for pickup. If you need an item right away we ask that you call us to confirm that the product is available before heading over to our store. Unless special arrangements are made in advance, orders need to be picked up within 15 days or a 10% restocking fee will be charged.

BACKORDERS

Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on the original order.

FAQ

How long will my order take to ship?
It generally takes one business day to process your order before it ships and depending on your shipping address, it can take between 5 to 10 days to arrive.

Do you offer faster delivery than ground shipping?
Yes. If you need expedited shipping it is available, and you may select it during your checkout process.

What if my item is not in stock when I order?
If your order is out of stock we will let you know what the estimated waiting time will be. You are welcome to check the availability of any item by emailing us at
stock@keywestbaitandtackle.com. Please include the item name and number in your email.

What is your return policy?
We accept returns for 30 days with an RMA number. Please visit our Return Policy Page for details.